Frequently Asked Questions

FAQ - Donating

Is my donation tax deductible?

Yes. 100% of your donation is tax deductible. Stepping Stone is a registered 501c3 non-profit, Tax ID #20-3226868.

Will I get a receipt for my donation?

Yes. If you come to Stepping Stone to drop off a non-monetary donation, you will fill your own receipt to take with you. If you give a monetary donation, a receipt will be promptly mailed to you.

What kinds of donations do you accept?

  • Your financial contribution is the ideal donation because it gives us a greater ability to impact more residents
  • Clothing
    • NEW men’s and women’s socks, underwear and undershirts (men’s = XL and larger, women’s = L and larger)
    • Gently used men’s jeans
    • Jackets and coats (men’s and women’s)
    • Tennis shoes (men’s and women’s)
    • Work boots (men’s)
    • Belts (men’s and women’s)
    • Women’s Bras
    • Laundry detergent
  • Food
    • Coffee (decaf and regular), coffee creamer, artificial sweetener and sugar
    • Salad dressing (Ranch, Western/French and Italian)
    • Condiments (ketchup, mustard, mayonnaise packets, salt and pepper)
    • Peanut Butter
    • Cereal (Rice Krispies, Corn Flakes, Cheerios and individual packets of oatmeal)
    • Fresh Fruit (oranges, melon, apples, bananas, strawberries, etc.)
    • Meatballs and spaghetti sauce
    • Potato chips, tortilla chips and microwave popcorn
    • Drink mix (lemonade and ice tea)
    • Paper and Plastic Products (plates, bowls, cups, and utensils)
  • Gift Cards
    • Wal-Mart
    • Target
    • OfficeMax
  • Office Supplies
    • Copy paper
    • Markers, pens and pencils
    • Tape (masking and transparent)
    • Staples, paperclips, binder clips
    • Folders
  • Bathroom products
    • Shampoo and conditioner
    • Body wash and lotion
    • Razor and shaving cream (men’s and women’s)
    • Toothbrush/paste and dental floss
    • Deodorant (men’s and women’s)
    • Feminine Hygiene Products (maxi pads and tampons)

Can I specify how my donation is used?

Absolutely! We hold all donations, regardless of amount, with great respect. If you designate how your donation should be used, we respect and will honor your request.

How is my donation used if I don’t designate a specific purpose?

If your donation is not designated to a specific program and item, it will be placed in our general operating budget.

Current kitchen needs

Please don’t donate any single serve items (small cans of soup, boxes of hamburger helper for 3, etc.).

  • Cereal (Rice Krispies, Corn Flakes, Cheerios)
  • Oatmeal (individual packets)
  • Laundry detergent
  • Coffee (decaf and regular)
  • Fresh fruit (oranges, melons, blueberries, strawberries, etc.)
  • Tomato Soup
  • Meatballs
  • Spaghetti sauce
  • Potato and tortilla chips
  • Ranch, western/French, and Italian dressing
  • Mayonnaise packets
  • Mustard
  • Ketchup
  • Salt
  • Pepper
  • Coffee creamer
  • Artificial sweetener
  • Sugar
  • Peanut Butter
  • Paper plates, cups, plastic forks, spoons, knives
  • Lemonade mix
  • Microwave popcorn

Specialty items:

  • A commercial microwave (new or used)

FAQ - Volunteering

What individual opportunities are there?

  • Food pick-up driver
  • Front office assistant
  • Computer lab supervisor
  • Lead an arts & crafts activity
  • Serve a meal to residents
  • Clothing Closet organizer
  • On-call food pick-up driver
  • General maintenance/repairs
  • Small group facilitator
  • Large group facilitator
  • Presenter/facilitator on a variety of topics
  • Fitness Instructor

What group opportunities are there?

  • Lead an arts & crafts activity
  • Donate A Dinner
  • Game Night
  • Movie Night
  • Spa Night
  • Call Bingo
  • Special Event or Project (painting, gardening, etc.)
  • Seasonal project/event
  • Lead a group activity or event
  • Collection/donation drive

What is your age requirement to volunteer at Stepping Stone?

Stepping Stone would prefer that your little ones are at least 10 years of age. We ask that if there are children present, please have a 1-to-1 ratio of parent to child. We are willing to work with groups and children of all ages, but given that we serve individuals 18 and older, the most important aspect is to ensure that the parents/adults accompanying the group are able to sufficiently supervise the children.

What is the time commitment expected of Stepping Stone volunteers?

We are so grateful that you are interested in volunteering at Stepping Stone and we are flexible to work with you so that you many volunteer as much or as little time as you are willing/able to give. We have opportunities for short term, long term, or sporadic volunteer opportunities. You will receive the most out of your volunteer experience at Stepping Stone if you volunteer at least on a monthly basis, but it all depends on what works for you. Most volunteer shifts range anywhere from 1 hour (food pick up) up to 4 hours in length (front office assistant).

What kind of training would I receive as a volunteer at Stepping Stone?

All Stepping Stone volunteers receive a range of training depending on your volunteer interests.

Depending on how you are interacting with residents will determine the level of training that you receive. Our goal is to make your experience with Stepping Stone staff and residents as successful as you hope it to be. Training for the volunteer work that you will be doing is paramount to this success. For example, working one-on-one with a resident will take significant training versus coordinating the Clothing Closet.

What is the process in order to become a volunteer?

Please contact Tracy Pierce, Stepping Stone Volunteer Coordinator, and we will be in touch with you!


Phone: 763-277-8313

Is there a limit to the number of people who can help at the shelter?

The groups who Donate-A-Dinner can have anywhere from 4-10 individuals; otherwise, we welcome individuals or large groups.

Do you complete background checks on volunteers?

Due to the vulnerable nature of our homeless residents, Stepping Stone may conduct a background check on any volunteer. The level of interaction with a resident also plays a factor if a background check is needed. For example, if you are picking up food donations and hardly talk with our residents we would be less likely to complete a background check compared to a volunteer who is leading a budgeting class or interacting one-on-one with our residents.